Privacy Policy
1. Introduction
Eight Forest Lane (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://shop.eightforestlane.com/ (the “Site”) and purchase products from our e-commerce shop. By accessing or using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, postal address, and payment information.
- Account Information: Username, password, and other information related to your account.
- Transaction Information: Details of products you have purchased from us.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our Site.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Transactions: To process your orders and payments, and to deliver products to you.
- Account Management: To create, manage, and maintain your account.
- Communication: To send you order confirmations, shipping notifications, and updates related to your purchases.
- Marketing: To send you promotional materials and newsletters, with your consent.
- Improvement of Services: To analyze usage of our Site and improve our products and services.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
4. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist us in operating our Site, conducting our business, or providing services to you (e.g., payment processors, shipping companies).
- Legal Authorities: Law enforcement or other government agencies if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access and update your personal information by logging into your account or contacting us.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site after the posting of changes constitutes your acceptance of such changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
sally@eightforestlane.com